*This article was originally published in Training Magazine
Author : Marc Hequet
My interview with
No More Bored Meetings
It might be time for a training refresher on how to run, and participate in, an effective meeting.
Rob Bellmar sprinted for home, glancing over his shoulder to check for the throw. That’s when he stepped on the bat in the base path and blew out his right quadriceps leg muscle.He learned something, though. About meetings.
The softball injury last June meant that Bellmar, senior vice president at InterCall, had to phone in for a meeting a few days later, rather than attend in person.
So what? Virtual meetings are business as usual for the Chicago-based West Corp. subsidiary. InterCall helps clients conduct meetings via audio, video, and Web. But Bellmar’s injury gave him a fresh insight. Calling in on the phone, he missed all the body language. If everybody’s remote, that’s one thing, but if some are present physically and one or more are virtual, meeting leaders must adjust.
For example: Were people paying attention? In person, stern looks from the senior VP matter. “In virtual meetings,” says Bellmar, “you’re not there to give them the peer-pressure stare, the one that says, ‘Are you in this meeting or not?’”